Navigating Website Breakdowns: A Case Study
In a recent project, a client's WordPress site faced a breakdown after installing a broken theme. Despite troubleshooting, the issue persisted. Here's how we resolved it:
Identification: The client installed a broken theme, causing the site to crash.
Backup: Prior to troubleshooting, I took a full backup of the site's data to prevent data loss.
Reinstallation: With the client's consent, I reinstalled WordPress, ensuring a fresh start.
Data Migration: Utilizing the All-in-One WP Migration tool, I migrated all existing data to the new WordPress instance.
Client Communication: Throughout the process, I maintained transparent communication with the client, keeping her informed about each step.
The Result: A fully restored website that exceeded the client's expectations. What's more, this troubleshooting was provided free of charge as part of our 15-day support policy.
Client Satisfaction: Delighted with our service, the client generously tipped us and hired us for three additional projects, including web design, site security enhancement, and speed optimization.
Key Takeaway: Proactive measures and clear communication are crucial in overcoming website challenges and fostering client relationships.
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#WebDesign #WordPress #ClientRelations #CaseStudy #WebsiteDevelopment

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